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We value your 'Savings' and so we have a Refund policy for proper compensation. In case the fault is of the operator or from our side, we refund the seat's price to our esteemed users. The money will be refunded to the account by using which ticket was purchased. This price however does not include the Convenience fee. Refund will be made on tickets that are cancelled on time. For any other reason we are not liable to refund.
However, if refund request is complex which requires validation from bus operators and accuracy of complain, the refund can take 30 working days.